Keratin is a type of protein. Keratin consists of chains called polypeptides. This polypeptide chain and the sulfur bridge are connected to each other. Sulfur bridges are located within amino acids containing sulfur atoms. If we exemplify the biological phenomenon we explained above; Our hair is keratin molecules connected to each other by sulfur bridges. With the change in our hair, the sulfur bonds in our hair are broken. For example, the waving of hair that many people do means that these invisible molecules undergo changes. Our hair is flexible. The reason for this is the hydrogen bonds that make up keratin. Hydrogen bonds are flexible. Therefore, the hair moves, takes shape and does not break easily. Let's imagine for a moment that the keratin molecule in our hair was not bonded with hydrogen bonds. Our hair would become very hard. It would be very difficult to take shape. We would be carrying a hard and heavy object on our heads. Of course, keratin is not only in our hair. It consists of keratin in the claws and nails. However, since the sulfur bonds in keratin are cross-linked, it has a harder structure. Keratin is found in many items we use daily. For example, leather, silk and wool consist of keratin. Keratin can be found in different areas because it contains different properties. As seen in the examples, keratin is present in nails and silk, which have completely different structures. Our body skin consists of keratin. It also has a skin protective function. It forms the basis of the porous structure. The skin, which fights against various harmful microorganisms, derives its power from keratin. Maıa cosmetics offers you naturally obtained cretin oil. You can reach this product through our website and have it delivered to your door.
How can I cancel an item or the entire order?
- Please Sign in to your anatolyshops account.
- Search your list of orders and find the one you want to cancel under the Orders tab.
- Select Order Details.
- Please select the cancellation reason.
- Select Cancel order.
- The cancellation of your order or an item from the order would then be processed and you would also receive an email with the update for the canceled item(s) / order.
How can I return an item?
- Below are the steps which you need to follow to a request for a "return":
- Click on ‘My Account’ in the tab bar and login
- Click on ‘Orders’
- Click the 'Return' button in the relevant order
- Click on 'Proceed' and enter your address, the reason for return and whether you want
- You can send the cargo with a counter payment along with your return invoice.
- Once your cargo reaches us within 7 business days, the cancellation or refund will begin.
- The total order amount will be transferred to your account within 15 business days. This period may differ depending on the bank.
Rules and Conditions for Return / Exchange
*Product return or exchange is completely free. No fee is charged from the customer.
Return/Exchange can only be made within 14 business days from the date of delivery. The item should be in good condition and not used along with the original tag. It should also be in the same brand box you received.
Unfortunately, we have a no-return policy on some of our products. We advise you to read the product description thoroughly before purchasing your desired product.
If I’m not happy with my order, do I get a refund and get my money back?
For all prepaid orders, we do offer a refund on credit card and However, the same is not applicable for cash on delivery orders.
If you paid for your order via a credit / debit card, you can return items to anatolyshops and also ask for a refund back to your credit / debit card.
Just log into your anatolyshops Account and create a return request within 14 business days from the date of receipt. Make sure your products are unused with the original tag still attached.
You can choose whether you want your money refunded your credit/ debit card and you’re done!
COD orders will have its refund through coupon code and will be posted on your official anatolyshops account.
