EZNEVITA RED BALM Eznevita Red Balm Massage Cream; It is a natural product formulated with extracts containing capsicum (hot pepper extract), clove oil, eucalyptus oil, peppermint oil, tea tree oil and carrot seed oil. Red Balm Massage Cream Usage Suggestion: It is taken with fingertips and applied to the desired area of the body as a massage. It should not be applied to sensitive areas of the body. Reminder: The hot pepper fruit extract it contains may cause allergies on sensitive skin. Avoid contact with eyes and applying to wounds. Storage Conditions and Shelf Life: Store at room temperature (15-30°C). Protect from heat, light and moisture. Keep out of reach of children. Shelf life: 5 years. Packaging: 20 gr Softem, with its 30 years of experience, produces approximately 400 types of products in the fields of food, food supplements and dermocosmetics. Every product produced goes through careful and meticulous work from nature to reaching the consumer. The most natural and high-quality raw materials are procured, tested in the R&D laboratory, and produced at hygiene and quality standards. Every product that reaches the consumer must be natural and of first-class quality. For this reason, the entire process is developed under the management of expert staff. All of our high quality products: Comply with ISO 22000:2005 quality standards, do not contain GMOs, do not contain SILICONE, do not contain colorants, are produced using high quality, high active ingredients.
How can I cancel an item or the entire order?
- Please Sign in to your anatolyshops account.
- Search your list of orders and find the one you want to cancel under the Orders tab.
- Select Order Details.
- Please select the cancellation reason.
- Select Cancel order.
- The cancellation of your order or an item from the order would then be processed and you would also receive an email with the update for the canceled item(s) / order.
How can I return an item?
- Below are the steps which you need to follow to a request for a "return":
- Click on ‘My Account’ in the tab bar and login
- Click on ‘Orders’
- Click the 'Return' button in the relevant order
- Click on 'Proceed' and enter your address, the reason for return and whether you want
- You can send the cargo with a counter payment along with your return invoice.
- Once your cargo reaches us within 7 business days, the cancellation or refund will begin.
- The total order amount will be transferred to your account within 15 business days. This period may differ depending on the bank.
Rules and Conditions for Return / Exchange
*Product return or exchange is completely free. No fee is charged from the customer.
Return/Exchange can only be made within 14 business days from the date of delivery. The item should be in good condition and not used along with the original tag. It should also be in the same brand box you received.
Unfortunately, we have a no-return policy on some of our products. We advise you to read the product description thoroughly before purchasing your desired product.
If I’m not happy with my order, do I get a refund and get my money back?
For all prepaid orders, we do offer a refund on credit card and However, the same is not applicable for cash on delivery orders.
If you paid for your order via a credit / debit card, you can return items to anatolyshops and also ask for a refund back to your credit / debit card.
Just log into your anatolyshops Account and create a return request within 14 business days from the date of receipt. Make sure your products are unused with the original tag still attached.
You can choose whether you want your money refunded your credit/ debit card and you’re done!
COD orders will have its refund through coupon code and will be posted on your official anatolyshops account.
